Hear the experiences and stories of our satisfied customers.
As a transport company, we strongly rely on our phone system to interact with our customers, suppliers and external employees.
We invited 3SIP Services to offer us a new PBX to replace our old outdated hardware-based PBX.
The 3SIP Team, throughout the whole process of designing, implementing and commissioning our new software-based solution, were very informative, reliable and professional.
The 3SIP Team provided an expert level of training and ongoing support, with no downtime to our operations before, during or after the implementation of our new PBX.
Our operations required a customised PBX solution, and 3SIP were able to implement our requirements without hesitation, while also making recommendations to further improve our operations.
We have no hesitation in recommending 3SIP Services to any business that requires a new PBX solution or an upgrade to their existing solution. They are not just another Telco, but a solutions provider.
Orhan and his team have magnificent customer service which is exemplified by the way they are always contactable, their eagerness to solve any problem that comes up and also their ‘no problem too large or too small’ attitude.
What started as a ‘Person to call when the computer isn’t working’ relationship, has now grown to a ‘Call Orhan first before making a move’ relationship, as Orhan tends to have a solution for all problems/ideas.
The other thing about Orhan is his ability to explain IT in plain layman English, not IT jargon.
In short, I would definitely recommend Orhan and 3SIP Services for any of your IT and Communications related issues and needs.
We have been using Orhan for a number of years for both our IT and Phone systems. I can confidently recommend his services.
In particular he worked hard on designing a phone system to suit our Self Storage business, allowing us to handle calls from our customers both in the office and out on site professionally and efficiently. Communication between our sites is seamless and the cost of our telecommunications has come down significantly.
-
Orhan and his team were great and helped guide us through a complex change, I would highly recommend them.
July 30, 2024More than five years ago, 3SIP Services approached me with an offer to replace our outdated hardware based PABX system. I initially held reservations about their ability to replicate our... read more existing setup, which I had painstakingly perfected across multiple stores over several months years ago. Although it took a few weeks, mainly due to our specific customisation needs, I was pleasantly surprised to see that the 3SIP Team came remarkably close to mirroring our current configuration. Furthermore, they introduced additional features and functionalities that complemented our existing solution. Given that our business heavily relies on phone calls for sales inquiries, we place a significant emphasis on support, reliability, and call quality. While occasional issues may arise, the 3SIP Team has consistently demonstrated their ability to promptly address and resolve these matters.
March 30, 2024Our previous PABX system incurred substantial expenses and lacked the capability for seamless inter-store communication. With our expansion, each store had independently adopted a different solution. Several years ago,... read more we partnered with 3SIP Services to assess our existing setup and recommend a tailored solution. In just a matter of weeks, the 3SIP Services team successfully devised a comprehensive plan that would benefit all our stores and the head office, resulting in substantial monthly savings for our business. Within a few months, their proposed solution was implemented with the utmost professionalism and efficiency by the 3SIP team, which also included comprehensive training for our team. The most significant aspect of our collaboration with 3SIP Services was their ability to adapt our PABX system to our evolving business needs as we grew and changed. Their flexibility not only catered to our changing requirements but also led to further cost reductions.
October 30, 2023For several years, 3SIP Services have been taking care of our phone and internet needs. While our initial reason for switching to their services was to save on costs, what... read more truly impressed us was their exceptional after-sales support. The 3SIP team not only designed and implemented our new Cloud PABX system but also provided unwavering support, resulting in a significant enhancement in call quality and overall support. When it came time to renew our Fibre Internet connection, the decision was clear-cut – 3SIP Services were the obvious choice to explore faster and more cost-effective solutions. They have now become our go-to team for all our business telecommunications requirements.
October 30, 2023 -
I have been working with Orhan for 20 years. When I was starting a new Storage Brand in Australia I knew Orhan would be my first choice in support for... read more our phone and IT systems. Orhan and his team have been outstanding in supporting the opening of our first store and setting our business up for future stores. Five-star service that you can't go wrong with! It will be the best decision you make.
October 30, 2023I've had the privilege of being a senior manager and business owner for the past 25 years, and throughout my career, I've encountered various vendors and service providers. I can... read more wholeheartedly state that my experience with Orhan and the 3SIP Services team has been nothing short of exceptional. From the moment I engaged with 3SIP Services, I was immediately struck by their unwavering commitment to professionalism, security, and quality of care. 3SIP Services have consistently demonstrated a level of expertise and dedication that is truly second to none. One of the most impressive aspects of our partnership with 3SIP Services has been their unwavering commitment to our business's security. They go above and beyond to ensure that our IP and telephone systems are not just efficient but also highly secure, which is paramount in today's digital landscape. Moreover, their Service Level Agreements (SLAs) are a testament to their dedication to excellence. I've never had a vendor so consistently meet and exceed SLA expectations, which has had a significant positive impact on our business operations. In a world where consistency and reliability can be hard to come by, 3SIP Services stands out as a beacon of quality and consistency. I can always count on their team to provide top-notch service, no matter the circumstances. To sum it up, Orhan and the 3SIP Services team have set the bar exceptionally high when it comes to IP and telephone services. I wholeheartedly recommend their services to any business seeking professionalism, security, top-tier SLAs, and unwavering consistency in care. If you're looking for a vendor that truly cares about your business's success, look no further than 3SIP Services. They've earned my trust and respect, and I'm confident they'll do the same for you.
October 30, 2023We were fortunate to enlist the services of 3SIP Services just before the onset of the COVID-19 pandemic and a few weeks prior to a major renovation in our St... read more Leonards office. This required our team to work remotely for a few weeks. During this short period, the 3SIP team effectively transitioned and established our new Cloud PABX system, providing training for our team. This not only ensured seamless communication for our team while working from home but also resulted in significant cost savings compared to our outdated hardware-based solution. Following the office renovation, 3SIP Services successfully devised, migrated, and implemented a similar solution for all our interstate offices. They conducted remote training for most of our team members. Additionally, we adopted their recommended Fibre internet connection across most of our offices, achieving a seamless integration of our facilities. The ongoing support provided by 3SIP Services is unparalleled, and I wholeheartedly recommend their services to any other multi-location corporations.
October 30, 2023Orhan and the Team are your consummate professionals, extremely helpful and knowledgeable with their products and services. Nothing is too much trouble. Highly recommend. Sharon O'Brien NAVPORT - NSW Planning... read more Portal Navigation.
October 30, 2023 -
Been doing business with Orhan and team for 20 years. Always there for us.
October 30, 2023Orhan and his team at 3SIP Services have been absolutely excellent. We were introduced to 3SIP about 3 years ago after several very poor experiences with our former (very large)... read more telco partner. I was amazed at how efficient and effective 3SIP quickly became for us. They are absolutely, hands down the best telco partner I have had in over 30 years of running businesses! I would recommend 3SIP services to any business looking for responsive, cost efficient and effective support. 3SIP is 1st class! I'm really impressed. Kevin Ferrari
August 30, 2023We have found 3SIP Services to provide a great solutions, Quick turnaround times responsive even if the problem wasn't theirs. They come highly recommended for both business and private applications,... read more Good to work with. Well Done Team
August 30, 2023Orhan and his team are the best in what they are doing. Top class solutions and absolutely best support in case of any issues, help is responding in no time... read more which is crucial for our business.
August 30, 2023 -
Orhan and his team are extremely knowledgeable in their field. They provide friendly and prompt service every time – no job is too big or too small. Highly recommended.
August 30, 2023Took me years & years to find such a great service, especially for my 1300 number. I am glad to say I am very pleased with the team at 3sip... read more and truly cannot emphasize how clear and reliable this phone system is. Thank you team 5 stars! 🙂
August 30, 2023Outstanding service...I'd recommend Orhan and his team 100%!
August 30, 2023Look forward to working with you Orhan and team
August 30, 2023 -
Easy to work with, fast to respond, this team delivers!
August 30, 2023Awesome service
August 30, 2023