We’re all customers. And as customers we expect our needs to be met. These needs start from the product itself and don’t ever really end. We expect our purchase to last X amount of time and during that time we have the right to contact the supplier for help if we need any. And how […]
How your Broadband Affects your Customer Service Read More »
Change is difficult. People are reluctant to change even if they know that in the long run, they will benefit from it. This applies to business systems too. Yes, you probably know that a system or a specific software you’re running is ageing and could do with an upgrade. However, the thought of having to
Aging IT Systems. Should you be Upgrading to Save Money? Read More »
Around the globe people are experiencing the cost-of-living crisis. It’s hit many businesses who in turn have had to increase their prices or let people go to be able to keep making profit or in some cases to simply break even and survive to see another day. A huge part of trying to save money
Why IT Should be the Last Cut-Back you Make Read More »
Amazon Web Services (AWS) have announced that they are investing A$6.8 billion in Australia by 2037, meaning that it will be one of the most invested cloud providers in Australia. As a result, businesses looking for a reliable cloud provider for their compute, storage, networking, business applications, developer tools, data analytics, security, machine learning, and
Switch to AWS as they Launch 2nd Infrastructure Region in Australia Read More »
If you haven’t done so already, then now is the time to switch to 5G. In recent news we discussed about the 3G Shutdown and the impact it will have on businesses as well as the numerous benefits. Even more recently, Optus switched on 900Mhz low band spectrum and as a result they are extending
5G Rollout & the 900 MhZ Spectrum. What are the benefits? Read More »
“Hello?”, “Can you hear me?”, “Can you hear me now?”, “Give me a sec, I’ll call you back”… I’m sure most of us can relate to these phrases and have probably said them ourselves more than once. The frustration we feel when we can’t seem to stay connected to the person on the other side
Setting up your Wi-Fi & Network for Quality VoIP Calls Read More »
Cloud computing offers business many benefits from cost savings, security, flexibility, and sustainability to quality control, loss prevention and better disaster recovery. Which are usually the main reasons any business decides to move their IT services to the cloud. In a world where we’re all searching for ways to reduce the damage we impose on
How Moving to the Cloud will Reduce your CO2 Footprint Read More »
3CX has released a new update for V18. They’ve called it update 6 and one of its main benefits is that we can now configure IP Phones to be used as a SBC. Save time & money By removing the need to invest in a dedicated SBC device it’s so much more cost-effective to set
Save on hardware & use your IP Phone as a SBC with 3CX’s latest update Read More »
The talk of the town in the telco world is that on the 14th of February Avaya filed for bankruptcy. This is the second time, the first being in 2017, that the company has filed for bankruptcy and this time round their reasoning for the bankruptcy declaration comes on the heels of accounting problems related
Avaya Bankruptcy and What it Means for End-Users Read More »
Fair enough, the word hype might be an exaggeration – especially when referring to an ethernet solution. However, many businesses are looking at NBN Enterprise Ethernet and if you’re not, well, you should! It’s faster, more reliable, and more adaptable than other network solutions. Read on to discover more reasons why you should be considering
Why the hype around NBN Enterprise Ethernet? Read More »
