Video conferencing hit an all-time high in usage during the lockdown for the Covid-19 pandemic. What most businesses learnt from that time was that employees could indeed work from anywhere and still keep their productivity and efficiency levels high if not higher than before. Therefore, it’s safe to say that if there’s one thing businesses

Put simply unified communications is when a single software merges/unifies all your communications platforms into one single dashboard. This includes messaging, social media, chat, website live chat, presence, emails, fax, video and audio calls. In addition to this, a Unified Communications solution will also offer you mobility features such as mobile apps as well as

The recent cyber-attack that Optus suffered exposed the personal information of 1.1 million customers. The customers’ details were then put up for sale and Optus had to rush to do some intensive damage control.   Cyber-attacks are very common. That said, we only hear about them when it happens to a large organisation with millions of

Whether you’re looking into a new VoIP Service Provider due to the switch from a traditional PBX hardware solution to a VoIP solution or you’re unhappy with your current VoIP Service Provider and are looking for a replacement; the factors you need to consider do not change. VoIP providers vary in terms of cost as