3CX Phone System is a program that uses Voice Over Internet Protocol commonly known as VoIP to transmit your business communications. 3CX started off as being a software-based PBX for Windows and has since become available for Linux as well as cloud deployments. Easy to Use & Manage Not many PBXs can claim to be […]
What’s 3CX Phone System? Read More »
It feels like in the last years the phrase “remote collaboration” is being used more and more. Especially during the Covid-19 pandemic where the need for remote collaboration tools was essential for business survival. In a nutshell, what is remote collaboration? We found a very accurate and comprehensive definition on this site: “Remote collaboration is
Remote Collaboration Tools and Working on the Go with 3CX Read More »
It costs your business less money to retain existing customers rather than obtain new ones. One of the most common reasons customers choose to switch to a new provider is the lack of customer service. Replacing that customer with a new one costs your business money. Whether that’s with ads, cold-calling, attending events etc. you
Achieve 5★ Customer Service with a Cloud-based Contact Center Solution Read More »
Isn’t it much more efficient and productive to have calls automatically routed to the correct department/agent or helpdesk? Not only does this save your employees time and boost their productivity it also increases your customer satisfaction levels – as they no longer have to detail the issue and then be put on hold – giving
Easy & Automated Call Handling with the 3CX Call Flow Designer Read More »
3SIP Services introduce new 5G Wireless Business Internet for faster broadband, more device capacity and reduced latency 17 November 2022, Sydney, Australia – 3SIP Services, Australian-based providers and specialists of VoIP and Telecommunications solutions today announced the launch of their new 5G Wireless Business Internet service for Australian businesses. With this new service businesses will
Higher Device Capacity & Improved Broadband with 5G Wireless Business Internet Read More »
Video conferencing hit an all-time high in usage during the lockdown for the Covid-19 pandemic. What most businesses learnt from that time was that employees could indeed work from anywhere and still keep their productivity and efficiency levels high if not higher than before. Therefore, it’s safe to say that if there’s one thing businesses
App-free Video Conferencing Software Read More »
Put simply unified communications is when a single software merges/unifies all your communications platforms into one single dashboard. This includes messaging, social media, chat, website live chat, presence, emails, fax, video and audio calls. In addition to this, a Unified Communications solution will also offer you mobility features such as mobile apps as well as
What’s Unified Communications? And how to choose the right solution Read More »
3SIP Services introduce new NBN Ethernet Enterprise service allowing businesses to prioritise data and connect remote locations 26 October 2022, Sydney, Australia – 3SIP Services, Australian-based providers and specialists of VoIP and Telecommunications solutions today announce the launch of their new broadband service, NBN Enterprise Ethernet. The new service enables businesses across Australia to prioritise
Fast, symmetrical and streamlined bandwidth consumption: NBN Enterprise Ethernet Read More »
A lot of the time companies throw terms our way and it’s just assumed that we know what they are. Have you ever been talking to a customer service representative and it sounds as if they’re talking in a foreign language because they use so many acronyms? And you feel dumb cause you have no
What’s a SIP Trunk? And why do you need one? Read More »
You’re aware of the pros & cons of cloud PBXs vs on-premise PBXs and have decided that cloud is the way forward. Now you need to look into the plethora of cloud PBX options available to you and decide which one to invest in. Now that is a cumbersome task! Good news is that we’re
Your Cloud-based PBX Solution Checklist – Must Have’s before buying Read More »
