Nowadays we have so many ways of communicating with one another. Phone, email, SMS, chat, social media, video, messaging apps like WhatsApp and so on. How do you know which one to use and when? Which one do you prefer to use either as a business or an individual? In a recent survey of Australian […]

With the cost-of-living crisis it’s well known that consumers worldwide are spending less and less. Prices for everyday items have gone up and certain “luxuries” that we would have been willing to spend more on in the past, now take a backseat and are not even considered. According to recent research by management consulting company

In the last 10 days we’ve see two major outages occur for Telstra. These outages affected millions of Telstra users especially in the NSW and Queensland regions. While Telstra has apologised for the inconvenience caused, what was the cause of the outage? According to Telstra’s announcements the outage was caused by a planned update which

Many of us are starting to forget the early days of the Covid-19 lockdown when we had to set up home offices equipped to get us through what we initially thought would have been a couple of weeks. And in the end, those “couple of weeks” turned into months and as a result, we invested

Amazon Web Services (AWS) have announced that they are investing A$6.8 billion in Australia by 2037, meaning that it will be one of the most invested cloud providers in Australia. As a result, businesses looking for a reliable cloud provider for their compute, storage, networking, business applications, developer tools, data analytics, security, machine learning, and

Cloud computing offers business many benefits from cost savings, security, flexibility, and sustainability to quality control, loss prevention and better disaster recovery. Which are usually the main reasons any business decides to move their IT services to the cloud. In a world where we’re all searching for ways to reduce the damage we impose on

3CX has released a new update for V18. They’ve called it update 6 and one of its main benefits is that we can now configure IP Phones to be used as a SBC. Save time & money By removing the need to invest in a dedicated SBC device it’s so much more cost-effective to set

The talk of the town in the telco world is that on the 14th of February Avaya filed for bankruptcy. This is the second time, the first being in 2017, that the company has filed for bankruptcy and this time round their reasoning for the bankruptcy declaration comes on the heels of accounting problems related

Convert your laptop or PC into a fully-functioning phone with the 3CX Softphone. The 3CX Softphone is a free app provided by 3CX to allow you to call from your desktop. The softphone itself only works on Windows OS and does not require the PBX to work, however, we do advise that you install the

3CX Phone System is a program that uses Voice Over Internet Protocol commonly known as VoIP to transmit your business communications. 3CX started off as being a software-based PBX for Windows and has since become available for Linux as well as cloud deployments. Easy to Use & Manage Not many PBXs can claim to be